Sales Coordinator Executive – Penang (Ref ID: 11176)

・Support the sales division and its customers by maintaining a positive relationship with the customer, internal teams, and Japan HQ to ensure efficient and effective delivery and support.
・Work closely on customer’s requirement, request and enquiry on products and prepare quotation and sales order for customers.
・Manage and monitor customer order placements and sales order entries effectively to ensure timely fulfilment on all orders.
・Pro-actively follow up on the customer’s order while keeping customers informed on the progress of the order or any relevant changes in delivery schedules.
・Follow up with customer and accounting for payment and backlogs.
・Analyse and prepare booking and shipping trend based on the customer’s profile for reporting and planning purposes to the sales manager.
・Generate other reports such as delivery status, AR, sales forecast, etc. for report submission to Japan HQ.
・Any other aperiodic assignments which will be within the sphere of the job nature of this role.

・Diploma & above in any fields
・Minimum 2 years of customer service experience in a manufacturing company
・Able to communicate in Mandarin & English