Sales Executive – KL (Ref ID: 11551)

・To assist the customer in troubleshooting products issues. The personnel will gain an understanding and make recommendations to resolve or escalate the issue to relevant internal or external teams.
・Provide prompt and accurate feedback to customers.
・Ensure detailed information related to customer issues is documented and recorded in accordance with company policies and procedures.
・Ensure accuracy and timely submission of all service reports.
・Using the successful sales techniques: upselling and cross-selling toward the existing and potential customers.
・Co-ordinate business activities.
・Oversee costing of goods sold to customers.
・Oversee the purchasing of goods related to customers’ requirements.
・Analysis and forecast of customer requirements and the overall market of the industry.

・Degree/Diploma holder or equivalent qualification in the related field
・Minimum 3 of years working experience in an Electrical & Electronic industry.
・Product knowledge of Injection Moulding (Hot Runner System), especially Spear system
・Computer literate.
・Basic knowledge of Malaysia Customs regulations in the related industry.
・Willing to travel and possess own transportation.
・Be able to enjoy drinking with clients
・Have own car