「CLOSED」Logistic Operation Assistant – Penang (Ref ID: 11899)

・Improve sea and air freight operation effectiveness and efficiency to enhance customer satisfaction and customer retention.
・Execute and monitor sea and air import export activity and shipping booking arrangement.
・Ensure the operation and documentation process are comply to the Customs and other current regulations for smooth cargo clearance.
・Timely distributions to customers including documentation effectiveness for smooth operations.
・Provide contingency planning to operation team to minimize delivery disruptions to customers.
・Ensure the customers’ service requests, enquiries and complaints are attended promptly.
・Assist to resolve the customer’s problems, complaints, within own level authority, investigate till up to resolution or escalate to concerned parties to expedite the actions.

・Diploma in any related Logistics industry or Minimum SPM with Experience for 1 year
・Male (They go to costume and sometimes they carry heavy stuff)
・Export or Import documents handling experience