「CLOSED」Consignment Sales Operation Manager – Balakong (Ref ID: 11940)

・Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
・Researching and developing sales opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting improvements to achieve the company’s goals.
・Propose sales & marketing strategies, set productivity goals and provide timely feedback to Management.
・Manage the effective and efficient operation for all consignment counters / fairs.
・Set up counter operations factors (e.g., incentive schemes, staff duty scheduling and daily operations processes).
・Recruit, train, coach, lead and manage the sales operations team consisting of Sales Executives, Sales Supervisors and Sales Promoters to maximize sales performance.
・To conduct regular counter visits, monitor competitors’ merchandise developments and marketing activities, meet up with departmental store buyers, ensure VM is according to guidelines, ensure counter staff understand and run the right promotions, to check on stock levels, to make sure counters are in tip top condition.
・Review current inventory control processes and identify areas for improvement
・Monitor stock loss results and partner with relevant Area Manager to produce appropriate action plans
・Gathering, investigating, and summarizing market data and trends and prepare reports.
・Administer paperwork, reports, employee rosters, benefits and other administrative tasks based on Company Policies & Procedures.
・Negotiate with department store buyers to secure favourable deals in terms of promotions and atrium sales.
・Set, develop and communicate all aspects of consignment counter systems, operations, standards, operating procedures, space planning and training & development.
・Conduct survey for potential new counters.

・ Degree in marketing, business administration or related field.
・ 5-10 years experience in marketing or sales dealing consignment sales at departmental stores.