Sales Support Manager – KL (Ref ID: 12255)

•Team Leadership :
Manage and lead a team of sales support personnel, providing guidance, training, and support to ensure optimal performance.
•Quotation Management :
Prepare and review quotations accurately and in a timely manner, working closely with the sales team to meet client requirements.
•Document Handling :
Oversee the organization and maintenance of all sales-related documents, contracts, and records.
•Sales Team Support :
Assist the sales team with customer inquiries, order processing, and after-sales support, ensuring a high level of customer satisfaction.
•E-commerce Support :
Collaborate with our e-commerce team to streamline online sales processes, troubleshoot issues, and provide assistance in online transactions.
•Sales Meetings :
Coordinate and participate in sales meetings, taking notes, and following up on action items.
•Tendering :
Manage the tendering process, including proposal preparation, submission, and tracking.
•Client Communication :
Maintain regular communication with clients to ensure their needs are met and provide exceptional customer service.

•Degree in Business Administration, Sales, or a related field

•Total years of working experience 10 years and above with 1 -2 years managerial experience
•Proven experience in sales support, preferably in the furniture industry.

•Strong leadership and team management skills.

•Able to communicate well in Mandarin & English