JS Business Relationship Manager – Shah Alam (Ref ID: 12509)

・Initiate and develop relationships with clients for business growth.
・Stay abreast of recent industry trends.
・Develop and maintain detailed business plans for client projects.
・Work with management in developing timely solutions for client requirements.
・Conduct business reviews with clients on periodic basis.
・Contact and follow-up on qualified clients for new opportunities.
・Address customer issues/concerns in accurate and timely manner.
・Work closely with clients to understand the business needs and to explore opportunities for growth.
・Provide business advice and consultancy to clients in effective manner.
・Maintain strong knowledge of company’s products, pricing, policies etc, so as to educate clients on benefits.
・Identify present and future business development opportunities with new and existing clients.
・Maintain strong relationships with existing customers for business retention.
・Maintain security and confidentiality of client information.
・Plan the work of the team to ensure that all the meetings take place as per scheduled.
・Ensure the team follows the processes and maintains quality standards.
・May be required to carry out similar nature of business area that fall within the work remit as directed by the top management, and this may entail working from other locations.

・ Degree in Business related field, or equivalent work experience.
・ 5 years experience as Client Relationship Manager / Business Relationship Manager/ Sales Manager
・ Willing to travel overseas e.g. Japan and know Japanese business ethic well
・ Understand the business and industry.
・ Knowledge of market research, sales and negotiating principles
・ Outstanding knowledge of MS office; knowledge of CRM software (e.g Salesforce) is a plus.
・ Possess excellent communication and problem-solving skills and work closely with sales and marketing team.
・ Must be fluent to communicate in Japanese writing and speaking, preferably native speaker (If a candidate is Local with Japanese speaking, must possess minimum JLPT 2 and above or a proof to show that the person is capable at language fluency).