System Product Executive – Johor (Ref ID: 12768)

・To evaluate material and printer capabilities and to provide technical support and solutions to customers.
・To repair and refurbish printer and able to install the right application,
・To prepare sales engineering reports by collecting, analyzing, and summarizing sales information, engineering, and application trends.
・To provide product, service, or equipment technical and engineering information by answering questions and requests.
・To create and update product brochure.
・To gather business requirements with technical solutions from customers directly, via Sales team.
・To create Configuration Management Requirement document and Package applications and configurations as actual system image
・To create and test software (system) updater/installer including configuration changes for future changes.
・To comply with configuration requirements for all equipment, hardware, system software, applications software, data files, settings, customization for customers and internationalizations (languages).
・To handle configuration change requests from customers.
・To maintain records of all release deliverables and to manage change history,
・Other related technical support upon required and assist the superior to provide solutions to customers.

・ At least Diploma/Degree in Telecommunication, IT Sales or relevant technical qualifications
・ At least 3 years of working experience in the related field is required for this position
・Good communication skills with all levels of workers.
・Knowledgeable in QMS/EMS will be an added advantage.